Ian began accessing Trinity’s services after being released from prison. He attended the Job Club on-site, determined to find employment and change his life. He was becoming despondent with rejections but still persevered. Trinity’s Job Club offered use of computers, 1:1 support from staff and volunteers and advice on writing and submitting applications. Ian attended an Interview Skills workshop with one of our learning programme partners, giving real world experience of an interview setting, including feedback. The interviewer recognised Ian’s potential and offered him a work placement where he gained new skills and vital experience. Ian also attended an information workshop presented by the manager of a hotel chain, where he was offered a work placement. During the two weeks on placement, Ian learned about all areas of the hotel work, excelling in his attitude and skills. He was offered paid employment in April 2015 and is still working hard there.